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Our Support Guide

At CourseLogix we take pride in our world-class personalized support.  Our clients rave about our support, and this guide will allow us to deliver the best personalized support to our clients.

Emergencies - If your website is ever down or it's a critical time senstive matter, please call or text Bay Paul.  In order for us to deliver the level of support, phone and text is only reserved for emergencies.  Email allows us to organize our support/training requests.  

Schedule Training - We offer world class unlimited free training to all our clients.  To request training, please email [email protected] with Course Name in title and your training areas in the body.  Please also list days/times with time zone you are available in the body.  See below for easier option.

Access Bay's Training Schedule and Book you training easily by clicking here to book instantly.

Web Edits - Since we provide personalized training for free, we do expect our clients to handle their day to day website edits.  This includes pop ups, events calendar, rates, food & beverage menu updates.  These are all time sensitive items and clients should be able to make these edits.   All other advanced edits, questions, please email [email protected].  All edit request typically can take up to 48 hours with exeption to requests recieved on weekends.  In some cases, large edits, can take longer.

 

Video Tutorials

Page Editing 101 (Joomla 4)

 

EDITING YOUR POP UP

 
 

ONLINE LEAD FORMS MANAGEMNT

Updating Which Employees Get The Admin Notification Email (version 1)

 Version (2)


Editing Your Online Calendar from the Front End

 

How to Add NEW ADMIN USERS to edit your website

 

 CLICK HERE TO ACCESS ALL VIDEOS ON VIMEO